Choose from one of the following methods for assistance with your enquiries:
Live Chat is the easiest way to get in touch with us. Start a Live Chat to be instantly connected with someone in our customer care team.
Phone: 00 44 330 912 2113 (calls are charged at the standard national rate)
Email: firstname.lastname@example.org. Please note, if you are sending files via email, we cannot accept attachments totalling over 10MB. Please split attachments into multiple emails if it exceeds this limit. Once your email is successfully received, you will receive an auto response with an estimated response time.
Post: Online Photo Service, c/o Royal Mail, IBRS/CCRI Numéro 3016, 3109 VA, SCHIEDAM, THE NETHERLANDS
Orders can be tracked online using your order number, please leave 2 hours from placing an order before using this service. Information regarding delivery times can be found on each product page or on our delivery information page.
Note: If you have received an order confirmation email, we have your order and it is now being processed. If you do not appear to have received this email, please check your spam folder.
TeamViewer: TeamViewer can only be connected once authorised with a member of the CEWE Customer Service team.